Stadium Retail Lead — Drive High-Impact Live Event Ops

Bvsg Ev; Manchester; On-site; GBP 37,000 - 42,000; Part time

Benefits offered by this job

Weekly pay

£17.93 per hour (including holiday pay

Work at iconic stadiums

Career progression

Job summary

Mint People is recruiting a Stadium Retail Manager to oversee the retail operation across an entire stadium stand, leading a team of Section Managers to ensure every kiosk, bar and outlet delivers an exceptional guest experience during events in Manchester.

You will plan, coordinate and execute retail operations before, during and after events, coach staff, drive sales, manage stock and ensure compliance with safety and licensing standards while collaborating with Stadium Operations, Catering,

Qualifications

• Experience managing large-scale retail or hospitality operations in stadiums or high-volume events.
• Proven ability to lead multiple managers or large operational teams.
• Strong commercial awareness with ability to drive sales and operational performance.
• Excellent leadership, communication and decision-making skills.
• Experience managing stock, labour, compliance and financial controls.
• Flexible to work evenings, weekends and major event days.

Responsibilities

• Lead all retail operations across allocated stadium stand.
• Coach and support a team of Section Managers.
• Ensure guest experience across all outlets within the stand.
• Plan, coordinate and execute retail operations around events.
• Monitor sales, customer flow and queue management.
• Oversee stock management and cash handling.
• Ensure compliance with safety, licensing and company standards.
• Collaborate with Stadium Ops, Catering, Security and Event Control.
• Conduct pre-event briefings and post-event debriefs.
• Respond to operational challenges and reallocate resources as needed.

Skills

Stadium management

Team leadership

Commercial awareness

Customer experience

Stock & financial controls

Job description

Mint People is recruiting a Stadium Retail Manager to oversee the retail operation across an entire stadium stand, leading a team of Section Managers to ensure every kiosk, bar and outlet delivers an exceptional guest experience during events in Manchester.

You will plan, coordinate and execute retail operations before, during and after events, coach staff, drive sales, manage stock and ensure compliance with safety and licensing standards while collaborating with Stadium Operations, Catering,