Stadium Retail Section Lead — Service & Ops

Bvsg Ev; Manchester; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Pay Rate £16.81/hour

Iconic Stadiums

Career Progression

Job summary

Mint People in Manchester is seeking a Stadium Retail Section Manager to lead a designated concourse retail section during matchdays and major events. You will supervise multiple kiosks and bars, drive exceptional customer service and ensure outlets run safely and efficiently.

This role requires strong leadership to motivate teams, sharp organisational skills to manage stock and cash, and flexibility to work evenings and weekends across busy stadium venues in the North West.

Qualifications

• Previous experience managing retail, hospitality or food & beverage operations in a busy stadium or event venue.
• Strong leadership skills with the ability to motivate and manage large teams.
• Excellent organisational and communication skills.
• Experience with stock control, cash handling and regulatory compliance.
• Flexible to work evenings, weekends and event days.

Responsibilities

• Managing multiple kiosks, bars and food outlets within your allocated stadium section.
• Leading, motivating and supporting Team Leaders and Retail Assistants to deliver outstanding service.
• Monitoring customer flow and service standards to ensure queues are managed effectively.
• Overseeing stock levels across your section and coordinating replenishment.
• Supervising till reconciliation and end-of-event cash handling.
• Ensuring cleanliness, licensing compliance and health & safety across your section.
• Acting as main contact for concourse, coordinating with Stadium Retail Managers and teams.
• Completing opening, operational and closing checks for event readiness.

Skills

Leadership

Operations

Stock control

Cash handling

Communication

Job description

Mint People in Manchester is seeking a Stadium Retail Section Manager to lead a designated concourse retail section during matchdays and major events. You will supervise multiple kiosks and bars, drive exceptional customer service and ensure outlets run safely and efficiently.

This role requires strong leadership to motivate teams, sharp organisational skills to manage stock and cash, and flexibility to work evenings and weekends across busy stadium venues in the North West.