Sprinkler Service Engineer

Johnson Controls; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fire safety company is seeking a Field-Based Sprinkler Service Engineer to service fire suppression systems in the Manchester area. The ideal candidate has proven experience with mechanical fire suppression systems, strong communication skills, and the ability to work independently as well as part of a team. This role includes responsibilities for testing and maintaining various systems, ensuring compliance, and providing excellent customer service. This is a full-time position with comprehensive tools and a company vehicle.

Benefits

Full uniform and PPE

iPad and mobile phone

Comprehensive tool kit

Company van and fuel card

Qualifications

• Proven experience in servicing mechanical fire suppression systems.
• Reliable, trustworthy, self-motivated with the ability to work independently.
• Strong communication and relationship-building skills.
• A full UK driving licence.

Responsibilities

• Test, maintain, and fault-find on various sprinkler systems.
• Operate diesel and electric pumpsets.
• Ensure compliance with LPC/FM standards.
• Provide excellent customer service and effective problem-solving.
• Build strong customer relationships and identify sales opportunities.

Skills

Servicing mechanical fire suppression systems

Strong communication skills

Customer relationship building

Independent working

Team collaboration

Tools

Basic computer skills (Word, Excel, PDF)

Understanding of Fire Indicating Panels

Job description

Field-Based Sprinkler Service Engineer

What You Will Do
As a Field-Based Sprinkler Service Engineer, you will be responsible for servicing fire suppression systems for our valued customers in Manchester area. Your role will involve ensuring a safe and secure workplace, contributing to our Zero Harm environment, and meeting performance-based KPIs, including deficiency and revenue targets.

How You Will Do It

• Test, maintain, and fault-find on a variety of sprinkler systems—including wet, dry, alternate, pre-action, deluge, and foam systems—as well as hose reels, hydrants, dry risers, and their water supplies.

• Operate diesel and electric pumpsets.

• Ensure compliance with LPC/FM standards by completing electronic reports and handover certificates.

• Provide a first-class customer experience through excellent service, effective problem-solving, and prompt fault resolution.

• Build strong customer relationships and identify sales opportunities, earning personal rewards for your efforts.

What We’re Looking For

Essential:

• Proven experience in servicing mechanical fire suppression systems.

• Reliable, trustworthy, and self-motivated with the ability to work independently and as part of a team.

• Strong communication and relationship-building skills.

• A full UK driving licence.

Preferred:

• Basic understanding of Fire Indicating Panels

• Ability to carry out repair works

• Basic computer skills (Word, Excel, PDF) for preparing reports

What We Provide

• Full uniform and PPE

• iPad and mobile phone

• Comprehensive tool kit

• Company van and fuel card for work-related travel

This role offers the opportunity to work with a dynamic team, develop your skills, and make a meaningful impact in the fire suppression industry. If you’re passionate about fire safety and customer service, we’d love to hear from you!

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