Sprinkler Service Engineer

Johnson Controls; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global leader in safety solutions is seeking a Field-Based Sprinkler Service Engineer to ensure compliance of fire suppression systems and deliver exceptional customer service. The role involves testing and maintaining various sprinkler systems, building client relationships, and meeting performance KPIs. Candidates should have proven experience in fire safety systems, excellent communication skills, and a full UK driving licence. This position offers a competitive salary, extensive training, and opportunities for career development.

Benefits

Competitive salary with overtime rates

Company van and fuel card

25 days paid holiday plus bank holidays

7% matched pension contributions

Employee assistance program

Extensive training opportunities

Qualifications

• Proven experience servicing mechanical fire suppression systems.
• Must have a full UK driving licence.
• Basic computer skills for reporting preferred.

Responsibilities

• Service and maintain fire suppression systems.
• Ensure workplaces remain safe and compliant.
• Deliver against performance KPIs.
• Provide fault-finding and customer support.
• Build client relationships and identify value opportunities.

Skills

Experience servicing mechanical fire suppression systems

Strong communication skills

Relationship-building skills

Self-motivated

Reliable and trustworthy

Job description

Overview

Sprinkler Service Engineer

Location: Field-Based, covering counties west of the M25 (Berkshire / Surrey / Buckinghamshire)

Why Join Us?

Are you an experienced Sprinkler Service Engineer looking for your next challenge? This is your chance to work with cutting-edge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.

At Johnson Controls, we don’t just maintain systems—we create safer environments. Join our team and make a real difference every day.

What We Offer

• Competitive salary with overtime rates and door-to-door travel pay
• Call-out rota payments
• Company van, fuel card, full PPE & comprehensive tool kit (iPad / phone / uniform)
• 25 days paid holiday plus bank holidays
• 7% matched pension contributions, free life assurance, and employee assistance program
• Discounts on high-street brands and Johnson Controls security products
• Cycle-to-work scheme
• Extensive training and cross-skilling opportunities with world-class resources
• Supportive, collaborative team culture with access to business resource groups
• Long-term career development and progression opportunities

What You’ll Do

As a Field-Based Sprinkler Service Engineer, you’ll :

• Service and maintain industry-leading fire suppression systems for our valued customers.
• Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
• Deliver against performance KPIs, including deficiency resolution and revenue targets.
• Provide expert fault-finding, problem-solving, and customer support.
• Build strong client relationships and identify opportunities to add value.

How You’ll Do It

• Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
• Operate and flow-test diesel and electric pumps.
• Ensure compliance with LPC / FM standards through accurate electronic reporting.
• Deliver a first-class customer experience with professionalism and technical excellence.

What We’re Looking For

Essential :

• Proven experience servicing mechanical fire suppression systems
• Reliable, trustworthy, and self-motivated—able to work independently and in a team
• Strong communication and relationship-building skills
• Full UK driving licence

Preferred :

• Basic computer skills (Word, Excel, PDF) for reporting

Make an Impact

This is more than a job—it’s a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.

If you’re passionate about fire safety and delivering exceptional service, we’d love to hear from you. Apply today and take the next step in your career!

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