SPHT Team Attached Administrator

Midlands Partnership NHS Foundation Trust; Stoke-on-Trent; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an SPHT Team Attached Administrator to join their dynamic Multidisciplinary Specialist Pelvic Health Team in Stoke-on-Trent. The position involves managing appointments, maintaining patient records using the RIO NHS system, and ensuring compliance with information governance policies. Applicants should be organized, communicative, and dedicated to providing outstanding customer care. This role offers personal development opportunities within an inclusive and supportive work environment.

Benefits

Continuous training and development

Supportive work environment

Career progression opportunities

Qualifications

• Experience in managing appointments and maintaining patient records.
• Strong understanding of information governance policies.
• Ability to work in a fast-paced environment while providing excellent customer care.

Responsibilities

• Be the first point of contact for service users, assisting them professionally.
• Manage appointments and patient records with accuracy.
• Ensure the office runs efficiently.

Skills

Organizational skills

Communication skills

Customer service

Tools

RIO NHS clinical system

Job description

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn We have an exciting opportunity for an SPHT Team Attached Administrator to join our Multidisciplinary Specialist Pelvic Health Team. The role is based at Longton Cottage Hospital and is 33.75 hours per week covering weekdays. Do you want to be part of a dynamic, motivated, multidisciplinary team of administrators, physiotherapists and nurse specialists? Are you passionate about supporting service users and ensuring their journey through our care pathway is smooth and stress-free? Would you enjoy working in supportive environment with supervision and development opportunities to help you thrive? If so, then a post within our skilled and friendly team could be for you! You will receive support into the role through induction, training and beyond. There will be opportunities for personal development and career progression if desired., The main duties for this role include:

• Act as the first point of contact for service users, providing friendly and professional assistance by phone and in person.
• Manage appointments and maintain accurate patient records using the RIO NHS clinical system.
• Ensure compliance with information governance policies while delivering outstanding customer care.
• Keep our busy office running efficiently with your exceptional organizational and communication skills.
  Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.