Specialist Technical Instructor - Communication Aid Service

Leeds Community Healthcare NHS Trust; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community health service in Leeds is seeking a Specialist Technical Instructor to join the communication aid team. You will manage devices, support team operations, and assist adults and young individuals with communication difficulties through the use of Alternative and Augmentative Communication (AAC). Strong technical skills, particularly with Apple devices, and excellent communication abilities are crucial. This role requires empathy and a proactive approach to learning and development.

Benefits

Generous annual leave

Access to NHS discount sites

Attractive benefits and rewards

Qualifications

• Role requires excellent communication and technical skills.
• Understanding of severe and complex communication needs is necessary.
• Openness to new learning and training is important.

Responsibilities

• Manage devices and changes in device oversight.
• Support the team in managing a Mobile Device Manager.
• Demonstrate empathy in sensitive communication situations.
• Act as a car driver when required.

Skills

Excellent communication skills

Technical skills around Apple devices

Computer skills

Time-management skills

Organisational skills

Openness to new learning and training

Job description

Who are we?

Leeds Community Healthcare provides a range of community‑based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council. We have a strong culture based on deeply‑held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.

Perks of the job

Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at https://www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.

Right to Work

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK – either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job Overview

We are seeking a dynamic and skilled individual to join our small communication aid team which is part of the Children’s Speech and Language Therapy Service. Your role will be as a Specialist technical instructor based at Chapeltown Health Centre. You will have a passion for supporting adults and children/young people with communication difficulties who require the use of Alternative and Augmentative Communication (AAC) to communicate with others. In addition to excellent communication skills and an understanding of severe and complex communication needs, you will be highly technical and have a sound understanding of Apple devices and other communication aids.

Key Responsibilities

• Management of devices and changes in device oversight.
• Support the team in managing a Mobile Device Manager (MDM) and Apple Business Manager.
• Empathy when dealing with sensitive communication situations.
• Act as a car driver when required – car driver essential.

Key Qualifications

• Excellent communication skills.
• Technical skills, especially around Apple devices and other communication aids.
• Computer skills.
• Time‑management skills.
• Organisational skills.
• Openness to new learning and training – keeping up to date.

Interview Details

The interview will be held at Chapeltown Health Centre on Wednesday the 4th of February 2026.