Spanish-Speaking SaaS Account Manager | Renewals & Growth

Vertice; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A forward-thinking technology firm in London seeks an experienced Account Manager to drive customer retention and commercial growth. You will manage contract renewals, develop strong customer relationships, and identify upsell opportunities. Ideal candidates have a proven track record in customer-facing roles and possess strong negotiation and communication skills. Join a dynamic team and contribute to transforming procurement processes for finance and procurement leaders.

Benefits

Flexible work environment

Equity options and performance-based incentives

Passionate and talented team

Qualifications

• Experience in a customer-facing role, such as Account Manager or Customer Success Manager.
• Proven ability to manage renewal cycles and achieve retention targets.
• Strong commercial acumen and confidence negotiating with stakeholders.
• Excellent communication and relationship-building skills.

Responsibilities

• Own the renewal cycle end-to-end, ensuring timely contract renewals.
• Act as a trusted advisor for customers, building strong relationships.
• Conduct strategic account reviews and discussions.
• Identify and pursue upsell opportunities.

Skills

Customer relationship management

Negotiation skills

Data analysis

Communication skills

Job description

A forward-thinking technology firm in London seeks an experienced Account Manager to drive customer retention and commercial growth. You will manage contract renewals, develop strong customer relationships, and identify upsell opportunities. Ideal candidates have a proven track record in customer-facing roles and possess strong negotiation and communication skills. Join a dynamic team and contribute to transforming procurement processes for finance and procurement leaders.