Spa Therapist - FWP-Spa

Fairmont Windsor Park - Arora Group; Egham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free meals on duty

Uniform provided

On-site parking

Shuttle to Heathrow / Egham

Staff discounts

Food & beverage discounts

Employee events

Cycle to work

Job summary

Fairmont Windsor Park in Egham, England, is looking for an experienced Spa Therapist to deliver high-quality treatments in a serene setting.

You will perform prep work, keep the treatment room clean and restocked, and support reception when needed while promoting spa services. A Level 3 Beauty qualification and a massage credential are essential; experience in a 5‑star hotel is advantageous.

Qualifications

• Massage qualification is a must.
• Excellent communication and interpersonal skills.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Ability to work without direct supervision.
• Approachable, positive and proactive manner.
• Experience in a similar role within a 5‑star hotel is a significant advantage.

Responsibilities

• Offer high quality professional treatments in a serene and relaxing environment.
• Perform prep work and properly clean and restock the treatment room.
• Ensure exceptional customer service, always considering the wellness needs and concerns of our guests.
• Promote spa products and services with complete knowledge and understanding.
• Cover reception shifts when required.

Skills

Massage qualification

Excellent communication

Team player

Professional appearance

Independent worker

Positive attitude

Proactive

Education

Level 3 Beauty qualification or equivalent

Job description

Overview

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. The five‑star hotel has 251 luxurious bedrooms and suites, seven restaurants and bars, a spa and wellness facility, and state‑of‑the‑art conference facilities.

Responsibilities

• Offer high quality professional treatments in a serene and relaxing environment.
• Perform prep work and properly clean and restock the treatment room.
• Ensure exceptional customer service, always considering the wellness needs and concerns of our guests.
• Promote spa products and services with complete knowledge and understanding.
• Cover reception shifts when required.

Qualifications

• Providing high-quality service comes naturally to you.
• Excellent communication and interpersonal skills.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Ability to work without direct supervision.
• Most of all, you will have an approachable, positive, and proactive manner.
• Experience in a similar role within a 5‑star hotel is a significant advantage.
• A recognized beauty qualification, level 3 Beauty or equivalent.
• Massage qualification is a must.

Benefits

• 28 days holiday, enhanced after 5 years of service.
• Free meals on duty.
• Uniform offered and dry cleaned.
• Complimentary on-site parking available whilst on duty.
• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle to work scheme.
• UK attraction discounts at Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream option.
• Employee assistance programme.
• Arora star employee recognition and long service recognition award.

Grow with us

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.