Spa Therapist - HWSOF-Spa

Sofitel Heathrow - Arora Group; Hounslow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free meals

Uniform provided

Friends & family rates

F&B discounts

Christmas gifts

Refer a friend

Cycle to work

Merlin discounts

Taste card

Life assurance

Assistance program

Employee recognition

Long service award

Job summary

Sofitel Heathrow, part of the Arora Group, is seeking a Spa Therapist to deliver high quality treatments in a serene, luxury 5-star setting near Terminal 5. You will provide professional massages, maintain pristine treatment rooms, and ensure guest wellbeing.

We offer a competitive salary of £27,870 plus Tronc, 28 days holiday (increasing with service), meals on duty, uniforms, and extensive staff discounts.

Qualifications

• Recognised beauty qualification, level 3 or equivalent.
• Massage qualification is mandatory.
• Experience in a 5-star hotel spa is advantageous.

Responsibilities

• Offering high quality professional treatments in a serene and relaxing environment.
• Perform prep work and properly clean and restock the treatment room.
• Exceptional customer service, always considering the wellness needs and concerns of our guests.
• Promote spa products and services with complete knowledge and understanding.
• Cover reception shifts when required.

Skills

Excellent communication

Interpersonal skills

Team player

Professional appearance

Independent worker

Education

Level 3 Beauty Qualification

Massage qualification

Job description

Salary – £27,870 plus TroncHoliday – 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.

About us… Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do…

• Offering high quality professional treatments in a serene and relaxing environment.
• Perform prep work and properly clean and restock the treatment room.
• exceptional customer service, always considering the wellness needs and concerns of our guests.
• Promote spa products and services with complete knowledge and understanding.
• Cover reception shifts when required.

More about you…

• Providing high-quality service comes naturally to you.
• Excellent communication and interpersonal skills.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Ability to work without direct supervision.
• Most of all, you have an approachable, positive, and proactive manner.
• Experience in a similar role within a 5-star hotel is a significant advantage.
• A recognized beauty qualification, level 3 Beauty or equivalent.
• Massage qualification is a must.

Grow with us…

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.