Spa Therapist

Harri; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee friends & familyAr

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle to work scheme

UK attraction discounts @ Merlin Enter

Taste card

Life assurance scheme

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Sofitel Heathrow is seeking a Spa Therapist to join our luxury spa team near Terminal 5. You will deliver high-quality treatments, create a serene guest experience, and contribute to overall wellbeing.

Join us to maintain pristine treatment rooms, restock and prepare spaces, and provide outstanding service while promoting spa products. A Level 3 beauty qualification and a massage qualification are essential, along with strong communication and teamwork.

Qualifications

• High-quality service is essential.
• Massage qualification is required.
• Beauty qualification Level 3 or equivalent preferred.

Responsibilities

• Offer high-quality spa treatments in a serene environment.
• Prep treatment rooms and restock supplies.
• Provide exceptional customer service while considering guests’ wellness needs.
• Promote spa products and services with knowledge.
• Cover reception shifts when needed.

Skills

Excellent communication

Interpersonal skills

Team player

Professional appearance

Self-supervision

Customer service

Approachable, proactive demeanor

Education

Massage qualification

Beauty qualification Level 3 or equivalent

Job description

Salary – £27,870 plus Tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

About us...

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do...

Spa Therapists in our team embrace every opportunity to create special moments, providing a personal experience that enhances the overall wellbeing and relaxation of our guests.

• Offering high quality professional treatments in a serene and relaxing environment.

• Perform prep work and properly clean and restock the treatment room.

• exceptional customer service, always considering the wellness needs and concerns of our guests.

• Promote spa products and services with complete knowledge and understanding.

• Cover reception shifts when required.

More about you...

• Providing high-quality service comes naturally to you.

• Excellent communication and interpersonal skills.

• A smart and professional appearance.

• You value being part of a team and supporting your colleagues.

• Ability to work without direct supervision.

• Most of all, you have an approachable, positive, and proactive manner.

• Experience in a similar role within a 5-star hotel is a significant advantage.

• A recognized beauty qualification, level 3 Beauty or equivalent.

• Massage qualification is a must.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.