Spa Therapist

Spa and Leisure - Richmond Harbour Hotel; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in Greater London is seeking a passionate Spa Therapist to deliver exceptional service. The ideal candidate will hold NVQ Level 2 & 3 qualifications, and experience with TEMPLE SPA and ELEMIS is advantageous. As a Spa Therapist, you will provide various treatments, ensuring every guest receives a unique and memorable experience. The role offers development opportunities and competitive compensation, highlighted by discounts on treatments and food. Apply now to join our progressive team.

Benefits

Discounted room rates

25% discount on treatments

25% discount on food and drink

Mental health support

24/7 GP services

Meals included on duty

Opportunities for progression

Unique uniforms

Qualifications

• NVQ Level 2 & 3 qualifications in Beauty Therapy.
• Experience with TEMPLE SPA and ELEMIS products preferred.
• Ability to consult clients to deliver personalized treatments.

Responsibilities

• Carry out a variety of spa treatments, including massages.
• Maximize revenue through diary management and proactive selling.
• Ensure exceptional service for every guest visit.

Skills

Exceptional customer service

Knowledge of massage techniques

Friendly and approachable demeanor

Education

NVQ Level 2 & 3

Tools

TEMPLE SPA training

ELEMIS training

Job description

The role…

We have a superb opportunity for a Spa Therapist with a passion to deliver consistent exceptional service who wishes to develop their career within a progressive company.

Ideally you will be NVQ Level 2 & 3 qualified and TEMPLE SPA and ELEMIS training and experience would be a distinct advantage.

As a Spa Therapist you will be required to carry out a variety of treatments including massage, you will be knowledgeable, friendly and committed to ensuring that every guest’s visit to the Spa is one to remember. You’ll consult each client to fully understand their personal needs and be committed to delivering high‑quality, exceptional treatments. You will also support your manager to maximise revenue through careful diary management and proactive selling.

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Featuring 76 bedrooms, an extensive refurbishment programme is transforming all rooms with the introduction of fun, vibrant décor throughout the hotel – in keeping with Harbour’s signature style and designed to complement the beautiful local surroundings.

Walking into the lobby and reception you’ll be greeted by an abundance of greenery and colour with inspired artwork and a wall of Hunter wellies, perfect for park life. You’ll also find our sublime HarSPA, an extensive leisure club featuring 13 treatment rooms and a tranquil relaxation area. The HarSPA Café is perfect for a pre‑ or post‑visit healthy smoothie or snack. Using the very best local ingredients, bursting with nutrition and with your well‑being at the heart of our menu, you’ll leave feeling good from the inside out. Eat in or take‑away, you choose. HarSPA also has an extensive cardio suite, spin studios and, in time, outdoor Scandinavian hot tubs and a secret garden.

Introducing our newest dining concept, The Gate, Kitchen, Bar, Terrace – light, seasonal and contemporary dining with a passion and commitment to flavour, combined with a vibrant bar serving up seriously good cocktails. The Gate creates what can only be described as a real neighbourhood vibe. It offers beautiful indoor and outdoor spaces. The glasshouse drenches the room with an abundance of natural daylight, opening up perfectly onto the garden terrace, perfect for a spot of al‑fresco dining.

What’s in it for you…

Discounts

• Discounted room rates for all Crew, across all Harbour Hotels
• 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
• 25% discount on food and drink in our 16 buzzy bars and destination restaurants

Health & Wellbeing

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Group Life Cover

Reward & Recognition

• Group and hotel based incentive schemes
• Opportunity to attend our annual black‑tie Harbour Heroes awards

Development

• Excellent progression opportunities within Harbour Hotels
• Individual and bespoke career and progression pathways
• Unique on‑the‑job training and development with an opportunity for internal promotions within the group

The usual bits

• Meals included whilst on duty
• Competitive salary across all roles
• Sophisticated & unique uniforms designed for Harbour Hotels

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up‑to‑date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Compensation: To be discussed