Spa Sales Specialist

Massage Heights Indianapolis; Cove; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading massage and skincare provider in Cove seeks enthusiastic team members to ensure exceptional guest service and sales success. Responsibilities include achieving sales targets, promoting therapeutic benefits, and maintaining a strong relationship with clients. Ideal candidates will possess excellent communication skills and a passion for wellness. Join our team to make a difference in people's lives and enjoy benefits like paid time off and flexible scheduling.

Benefits

Free uniforms

Paid time off

Wellness resources

Employee discounts

Opportunity for advancement

Flexible Scheduling

Paid Training

Qualifications

• Exceptional guest service and strong communication skills are essential.
• Previous experience in sales, retail or guest services is a must.
• Must be proficient with basic computer applications.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service tailored to guest's needs.
• Promote the therapeutic benefits of massage therapy and skin therapy.

Skills

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services

Proficient with basic computer software

Fast learner with positive demeanor

Strong critical thinking skills

Passionate about interacting with people

Thrive in collaborative team settings

Job description

Overview

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits

• Free uniforms
• Paid time off
• Wellness resources
• Employee discounts
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Compensation

$15.00 - $18.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights