Spa Receptionist & Guest Experience Ambassador

Richmond Harbour Hotel; Richmond; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel chain in Richmond, UK is seeking a Spa Receptionist to enhance guest experiences by managing bookings and providing exceptional service. The ideal candidate will possess a friendly demeanor and a passion for service excellence. Responsibilities include upselling treatments and performing reception tasks. Career progression opportunities within the hospitality group are available, alongside benefits such as discounts and health support.

Benefits

Discounts

Health support

Qualifications

• Excellent communication and customer service skills.
• Ability to manage spa bookings efficiently.

Responsibilities

• Manage spa bookings and conduct usual reception tasks.
• Upsell treatments to enhance guest experience.

Skills

Friendly demeanor

Passion for service excellence

Job description

A luxury hotel chain is seeking a Spa Receptionist to join their team in Richmond, UK. The ideal candidate will have a friendly demeanor and a passion for service excellence, ensuring guests feel welcomed. Responsibilities include managing spa bookings, upselling treatments, and conducting usual reception tasks. Training for spa systems will be provided. This role offers opportunities for career progression within a renowned hospitality group, along with benefits like discounts and health support.