Spa Host: Guest Experience & Spa Support

Grantley Hall Group Limited; Ripon; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Service charge

Holiday allowance

Free parking

Complimentary meals

Discounted accommodation

Team events

Employee benefits

Job summary

Grantley Hall in North Yorkshire is seeking a Spa Attendant to support the Therapists with daily set ups, towel and robe provision, and ensuring treatment rooms are pristine for guests. You will assist with guest meet and greet and handle day spa check-ins and bookings, contributing to a seamless guest journey.

We value a hands-on, customer-focused attitude, attention to detail and the ability to work under pressure.

Qualifications

• Hands-on approach to work with a focus on guest experience.
• Passionate about Spa & Beauty Therapy.
• Attention to detail and standards.
• Positive attitude and eagerness to learn.
• Ability to meet deadlines and work under pressure.
• Friendly, courteous and excellent communication.
• Motivated to go the extra mile for guests and colleagues.

Responsibilities

• Set up and clear treatment rooms with correct equipment.
• Maintain towels, robes and laundry flow across changing rooms and areas.
• Ensure guests are looked after from arrival to departure.
• Assist reception with guest meet and greet, spa orientation, check-in/out and bookings.

Skills

Hands-on approach

Spa & Beauty Therapy

Detail oriented

Positive attitude

Deadline management

Communication skills

Go the extra mile

Job description

Grantley Hall in North Yorkshire is seeking a Spa Attendant to support the Therapists with daily set ups, towel and robe provision, and ensuring treatment rooms are pristine for guests. You will assist with guest meet and greet and handle day spa check-ins and bookings, contributing to a seamless guest journey.

We value a hands-on, customer-focused attitude, attention to detail and the ability to work under pressure.