Spa Host

David Lloyd Leisure; Banstead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health and wellness group based in Banstead is seeking a passionate Spa Host to join the team. In this role, you will serve as an ambassador for our spa retreats, ensuring members have a quality experience. Responsibilities include welcoming guests, explaining therapy benefits, and maintaining the spa’s cleanliness. Candidates should have experience in premium customer service, strong communication skills, and a passion for health and wellbeing. Join us to help create a thriving and inclusive culture.

Benefits

Free Club Membership for you and your family!

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons, and Personal Training.

Opportunities for Career Advancement.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Qualifications

• Experience in a premium customer service environment is essential.
• A passion for health and wellbeing is required.
• Excellent communication and collaboration skills are a must.
• Must be a self-starter who delivers quality experiences.

Responsibilities

• Act as an ambassador for the spa retreats.
• Welcome members and inform them about therapy room benefits.
• Ensure the spa is clean and tidy to premium standards.

Skills

Customer service experience

Health and wellbeing passion

Great communication skills

Collaboration skills

Self-starter

Job description

Spa Host

Location: Banstead, Surrey, UK

Date posted: 2026-02-07T00:00:00

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team!

As David Lloyd Clubs, we are more than just a gym. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough workout in our state-of-the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office.

As a Spa Host you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Perks

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

• Has experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering great quality experience to our members.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!