Spa Front Desk & Wellness Concierge

The QHotels Collection; Leeds; On-site; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Free health club membership

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

FREE parking

Job summary

The QHotels Collection in Leeds is seeking a Spa Receptionist to warmly welcome spa guests, take bookings and assist with enquiries. This full-time, permanent role offers a supportive team and great staff benefits, including free parking and generous discounts across golf and The QHotels Collection.

The role focuses on delivering exceptional guest service with a friendly, detail-oriented approach while working within the spa and health club opening times.

Qualifications

• Excellent customer service and communication skills.
• Ability to work under pressure and multi-task.
• Strong attention to detail.

Responsibilities

• Welcome and greet spa guests, make spa bookings, support enquiries and advise on treatments and offers, carry out daily checks and ensure an exceptional guest experience.

Skills

Customer service

Communication skills

Work under pressure

Multitasking

Attention to detail

Job description

The QHotels Collection in Leeds is seeking a Spa Receptionist to warmly welcome spa guests, take bookings and assist with enquiries. This full-time, permanent role offers a supportive team and great staff benefits, including free parking and generous discounts across golf and The QHotels Collection.

The role focuses on delivering exceptional guest service with a friendly, detail-oriented approach while working within the spa and health club opening times.