Spa Experience & Operations Lead

Harbour Hotels; England; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discounted room rates across Harbour

50% discount on HarSPA and Temple Spa

25% discount on food and drink

Mental health and wellbeing support

24/7 GP services

Group Life Cover

Career progression opportunities

Job summary

Harbour Hotels is seeking an exceptional Assistant Spa Manager to join our Brighton-based HarSPA operation. You will support the Spa Manager to oversee daily spa and wellness facilities, ensuring outstanding guest experiences while managing staff and helping meet financial and operational goals.

You will be involved in maintaining high standards of cleanliness, safety, and service, and will benefit from extensive on-the-job training and development within Harbour Hotels’ luxury portfolio.

Qualifications

• Experience in managing spa or wellness facilities.
• Strong guest service orientation and leadership skills.
• NVQ Level 2/3 and Temple Spa/Elemis training advantage.
• Commitment to cleanliness, safety and standards.

Responsibilities

• Support Spa Manager in overseeing daily spa operations.
• Lead spa personnel and ensure exceptional guest experiences.
• Assist with achieving financial and operational targets.
• Maintain cleanliness, orderliness and safety standards; assist with treatments as needed.

Skills

People management

Guest service

Spa operations

Health & safety

Education

NVQ Level 2/3

Temple Spa training

Elemis training

Job description

Harbour Hotels is seeking an exceptional Assistant Spa Manager to join our Brighton-based HarSPA operation. You will support the Spa Manager to oversee daily spa and wellness facilities, ensuring outstanding guest experiences while managing staff and helping meet financial and operational goals.

You will be involved in maintaining high standards of cleanliness, safety, and service, and will benefit from extensive on-the-job training and development within Harbour Hotels’ luxury portfolio.