Spa Assistant Manager: Guest Experience & Growth Lead

Brighton Harbour Hotel; Basingstoke; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounted crew room rates

50% HarSPA and Temple Spa treatments

25% discount on food and drink

Meals included on duty

Health & wellbeing support

Job summary

Brighton Harbour Hotel & Spa in Brighton is seeking an Assistant Spa Manager to support the Spa Manager in running the wellness centre, ensuring guest experiences are exceptional and standards are maintained. You will help lead spa colleagues, assist with budgeting and operations, and uphold hygiene, safety and service quality across all treatment areas.

The role prefers NVQ Level 2/3 with Temple Spa and Elemis training; previous spa management experience is advantageous.

Qualifications

• NVQ Level 2/3 qualification is preferred.
• Experience in a spa or wellness environment is essential.
• Temple Spa and Elemis training are advantageous.

Responsibilities

• Support the Spa Manager in running the spa and wellness centre.
• Ensure exceptional guest experiences and service standards.
• Lead spa personnel and contribute to budgeting and operations.
• Maintain cleanliness, safety and infection control across treatment areas.

Skills

Spa management experience

Guest service focus

Team leadership

Education

NVQ Level 2/3

Tools

Temple Spa training

Elemis training

Job description

Brighton Harbour Hotel & Spa in Brighton is seeking an Assistant Spa Manager to support the Spa Manager in running the wellness centre, ensuring guest experiences are exceptional and standards are maintained. You will help lead spa colleagues, assist with budgeting and operations, and uphold hygiene, safety and service quality across all treatment areas.

The role prefers NVQ Level 2/3 with Temple Spa and Elemis training; previous spa management experience is advantageous.