Spa Assistant Manager - Elevate Guest Experience & Team

Harbour Hotels; Brighton; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discounted room rates for Crew

50% discount on HarSPA and Temple Spa

25% discount on food and drink

Meals included on duty

Progression opportunities within the集团

Job summary

Harbour Hotels in Brighton is seeking an exceptional Assistant Spa Manager with experience in a spa and wellness environment. You will be NVQ Level 2 & 3 qualified with Temple Spa and Elemis training advantageous, supporting the Spa Manager and overseeing spa operations.

You will ensure guest experiences, manage spa personnel, and assist with financial and operational goals, while maintaining cleanliness, safety, and high service standards.

Qualifications

• Experience in a spa or wellness environment, preferably in a supervisory role.
• NVQ Level 2/3 with Temple Spa and Elemis training is advantageous.
• Proven ability to oversee guest experiences and spa operations.

Responsibilities

• Support Spa Manager in day-to-day spa operations.
• Oversee guest experiences and ensure high service standards.
• Manage spa personnel and assist with financial and operational targets.
• Maintain cleanliness, hygiene and safety standards across the spa.
• Assist with treatments where appropriate and ensure smooth service delivery.

Skills

Spa management

Guest experience

Staff management

Operations oversight

Safety standards

Education

NVQ Level 2/3

Tools

Temple Spa Training

Elemis Training

Job description

Harbour Hotels in Brighton is seeking an exceptional Assistant Spa Manager with experience in a spa and wellness environment. You will be NVQ Level 2 & 3 qualified with Temple Spa and Elemis training advantageous, supporting the Spa Manager and overseeing spa operations.

You will ensure guest experiences, manage spa personnel, and assist with financial and operational goals, while maintaining cleanliness, safety, and high service standards.