Spa Attendant

Dorchester Services; Blacknest; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel chain is seeking a Spa Attendant to ensure all areas of the Spa are kept clean and tidy while delivering exceptional service to guests. The ideal candidate will possess excellent communication skills and a strong customer service ethic. This role offers an excellent salary along with numerous benefits including complimentary hotel stays and discounts at hotel restaurants. Join us to be a part of a collaborative and inclusive environment where your contributions are valued.

Benefits

Salary of £25,536.80 per annum

Complimentary stays with breakfast

50% off at bars and restaurants

£1,000 referral bonus

Learning and development opportunities

Social events throughout the year

Free meals on duty

Exclusive discount access

Qualifications

• Excellent communication skills to assist guests effectively.
• Ability to organize tasks and pay attention to detail.
• Experience in customer service is advantageous.

Responsibilities

• Keep all areas of the Spa clean, stocked, and tidy.
• Assist guests with any needs to ensure an excellent experience.
• Collaborate with team members on daily tasks.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service ethic

Teamwork

Job description

Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Spa Attendant you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Responsibilities

• You will be responsible for keeping all areas of The Spa fully stocked, clean and tidy, to ensure our guests receive nothing but the best experience.
• You’ll also be a present face for guests and assist them with any needs wherever possible.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a Spa Attendant you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will assist the rest of the team with daily tasks.
• You have a talent for organisation and an attention to detail.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• You will enjoy working within a team whilst still having the responsibility of solo tasks.

About Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

Support for applicants

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update.

Benefits

• Excellent salary of £25,536.80 per annum + estate service charge.
• Complimentary stays with breakfast included in all Dorchester Collection hotels.
• 50% off at bars and restaurants within all of our Dorchester Collection hotels.
• £1,000 Refer a friend bonus scheme; including £200 tax free on their first day.
• World class learning and development opportunities.
• Social events throughout the year, including our annual winter ball.
• Free Meals on Duty.
• Exclusive Access to a discount platform featuring 1000's of retailers.