Solution Architect (Salesforce)

ZipRecruiter; Stoneyburn; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading telecommunications company is seeking a Salesforce Solutions Architect in Stoneyburn, Scotland. This role involves developing tailored solutions across the Salesforce ecosystem and supporting agile teams. Ideal candidates will have extensive experience with Salesforce Digital Commerce and skills in robust software design. Join a team focused on innovative projects and customer-centric services while enjoying hybrid work flexibility.

Benefits

Generous pension package

Private healthcare

Discounted mobile and broadband

Onsite gym

Subsidised canteen

Qualifications

• Extensive experience with Salesforce Digital Commerce and Comms Cloud.
• Strong skills in design and development on the Salesforce platform.
• Experience in building scalable and high-performance software systems.

Responsibilities

• Deliver tailored solutions across the Salesforce Ecosystem.
• Drive adoption of best practices within the Salesforce community.
• Contribute to improvement of DevOps processes and tools.

Skills

Salesforce Digital Commerce

OmniScripts

Data Raptors

CI/CD workflows

Salesforce APIs

Tools

GitLab CI/CD

Jenkins

SonarQube

Job description

Overview

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

Responsibilities

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)
• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, and to define and implement best practices across the Salesforce ecosystem.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform following best practices, leveraging OOTB capabilities and customization when necessary.
• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and train a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components (OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures).

Qualifications

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.
• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers. Knowledge of TOGAF principles would be advantageous.
• Experience with Version Control Systems and Continuous Integration/Continuous Delivery (CI/CD) workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role.

Team overview

UK&I Technology. Ground-breaking projects. Innovative tech. Top innovation. You’ll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You’ll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. You’ll also design, develop and deliver digital services for millions of customers across the UK.

The rewards

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. We invest in society, fight racial injustice and set ambitious targets for representation at Sky. We have embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll learn more about what hybrid working looks like for your role later in the recruitment process.

Your office space

Livingston Watermark House. Our lively campus is a short distance from Livingston South train station, with onsite parking available. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym or enjoy leisure facilities.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. If your application is successful, we may ask you to complete a criminal record check. Depending on the role and any convictions, we might withdraw the offer.

But better doesn’t stop at what we do, it’s how we do it. We embrace each other. We support our community and contribute to a sustainable future for our business and the planet.