Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to [...]

JR United Kingdom; Hounslow; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Une entreprise de services financiers recherche un Solution Architect expérimenté pour son équipe. Le rôle implique la collaboration avec des équipes d'ingénierie axées sur le client, en définissant des feuilles de route et des architectures de solutions. Le poste est permanent et hybride, basé à Londres ou Bristol, offrant un salaire compétitif jusqu'à 110 000 £ plus des avantages attractifs.

Benefits

Pension

Bonus jusqu'à 18%

Autres bénéfices

Qualifications

• Expérience en tant que Solution Architect dans des organisations de taille moyenne à grande.
• Expertise en architecture de solutions pour des fonctions centrées sur le client.
• Connaissances en développement Agile et en produits technologiques.

Responsibilities

• Travailler avec des équipes produit pour définir et livrer des feuilles de route technologiques.
• Implémentation réussie des architectures de solutions.
• Conception et modélisation des produits orientés client.

Skills

Solution Architecture

Agile

Customer Journey

Salesforce

Integration

Job description

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Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to £110k + excellent package, south west london

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Client:

Hawksworth

Location:

south west london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Hawksworth is recruiting a Solution Architect with experience in the Customer Service Line for a large organization. This role involves working closely with Customer Focused Engineering product teams to define and deliver technology roadmaps and solution architectures, ensuring successful implementation.

• The position is permanent.
• Location: London or Bristol
• Hybrid working: minimum once a month in the office
• Salary: £75k - £110k + up to 18% bonus + pension and other benefits
• The client is a global Financial Services company; experience in Financial Services is highly desirable.

Required skills and experience:

• Experience as a Solution Architect in medium to large organizations
• Background in Agile, product-centric technology development, and digital-focused solution architecture, especially in customer-centric functions
• End-to-end solution architecture for customer products, including design, modeling, coding frameworks, integrations, and operational ownership
• Expertise in designing solutions using Salesforce (preferably Financial Services Cloud)
• Experience in enabling CRM within complex application ecosystems
• Customer Journey experience

If you have Solution Architecture experience, particularly in the Customer Service line, please apply now!