Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to [...]

JR United Kingdom; High Wycombe; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

A global Financial Services company is seeking a Solution Architect to join their team in High Wycombe. The role focuses on delivering technology roadmaps and solution architectures for customer-centric projects. Candidates should have experience in Agile environments and expertise in Salesforce, with a competitive salary and benefits package offered including a significant bonus.

Benefits

Excellent pension plan

Up to 18% bonus

Qualifications

• Experience as a Solution Architect in medium to large organizations.
• End-to-end solution architecture experience in customer-centric technologies.
• Background in Agile and digital-focused solution architecture.

Responsibilities

• Define and deliver technology roadmaps for Customer Focused Engineering.
• Ensure successful implementation of solution architectures.
• Work closely with product teams on customer-centric solutions.

Skills

Agile

Design

Modeling

Coding frameworks

Integrations

Operational ownership

Salesforce

CRM

Customer Journey

Tools

Salesforce

Job description

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Solution Architect - Customer Service Line - Permanent/ Min once a month in the office - Up to £110k + excellent package, High Wycombe

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Client:

Hawksworth

Location:

High Wycombe, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Hawksworth is recruiting for a Solution Architect with experience in the Customer Service Line for a large organization. This role involves working closely with Customer Focused Engineering product teams to define and deliver technology roadmaps and solution architectures, ensuring successful implementation.

• This is a permanent position.
• Location options include London or Bristol.
• Hybrid working model: minimum once a month in the office.
• Salary range: £75k - £110k, up to 18% bonus, plus an excellent pension plan and other benefits.

The client is a global Financial Services company, so a background in Financial Services is highly desirable.

Required skills and experience include:

• Experience as a Solution Architect in medium to large organizations.
• Background in Agile, product-centric technology development, and digital-focused solution architecture, especially in customer-centric functions.
• End-to-end solution architecture experience covering design, modeling, coding frameworks, integrations, and operational ownership.
• Expertise in designing solutions using Salesforce, preferably Financial Services Cloud.
• Experience in enabling CRM within complex application ecosystems.
• Customer Journey experience.

If you have Solution Architecture experience in the Customer Service line, please apply now!