Soft Services Delivery & Improvements Lead

GSK; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare company in Greater London is seeking a Soft Services Lead to oversee and manage soft services such as cleaning, catering, and landscaping. The role involves ensuring compliance with contractual agreements, driving service improvements, and managing risks across multiple sites. Ideal candidates will have a degree in a relevant field and extensive experience in soft services, alongside strong project management and stakeholder management capabilities. This full-time position emphasizes growth and contribution to healthcare excellence.

Benefits

Opportunities for growth and development

Qualifications

• Proven experience in soft services within operational environments.
• Demonstrable track record of identifying service improvements.
• Strong commercial analysis and project management skills.
• Able to engage multiple functions and external suppliers.

Responsibilities

• Identify and deliver improvement opportunities across soft services.
• Develop and embed contractual processes with service providers.
• Project manage activities and supplier changes across sites.
• Ensure compliance with health, safety, and environmental requirements.

Skills

Employee Relations

Civil Project Management

Bank Reconciliation

Freight Forwarding

Axapta

Education

Degree in engineering operations or facilities-related discipline

Tools

BI Tools

AI Tools

Job description

A leading healthcare company in Greater London is seeking a Soft Services Lead to oversee and manage soft services such as cleaning, catering, and landscaping. The role involves ensuring compliance with contractual agreements, driving service improvements, and managing risks across multiple sites. Ideal candidates will have a degree in a relevant field and extensive experience in soft services, alongside strong project management and stakeholder management capabilities. This full-time position emphasizes growth and contribution to healthcare excellence.