Social Media & E-Commerce Co-Ordinator

Chiltern Recruitment; Beaconsfield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A design-led workplace interiors brand is seeking a motivated Social Media & E-Commerce Coordinator to boost its online presence. This role encompasses social media management across various platforms and website content upkeep. Ideal for a post-graduate eager to gain experience, the candidate should possess strong copywriting and social media skills, alongside a passion for design. Competitive salary offered.

Benefits

Competitive salary based on experience

Creative input into brand content

Collaborative work environment

Qualifications

• Proven experience managing social media channels for a brand in the design or creative sector.
• Strong copywriting skills with an eye for detail.
• Confident using CMS platforms such as Shopify.

Responsibilities

• Develop and implement a content strategy across social media platforms.
• Upload and update products and collections via the e-commerce platform.
• Monitor and report on social media performance metrics.

Skills

Social media management

Copywriting

CMS platforms (Shopify)

Design software (Adobe Photoshop, Canva)

SEO knowledge

Tools

Google Analytics

Hootsuite

Job description

Overview

This would ideally suit a post-graduate (entry level) who wants some experience and is willing to learn. Location: Buckinghamshire (full-time, office-based with occasional travel to London). A design-led workplace interiors brand, known for creating sustainable and functional products for modern environments, is seeking a talented Social Media & E-Commerce Coordinator to help expand its online reach and maintain a fresh, engaging e-commerce presence. Role Overview: The successful candidate will lead multi-platform social media activity, create compelling content, and ensure product listings and website content remain up to date and optimised for search. This is a hands-on position for someone who combines creative flair with a meticulous eye for detail, working closely with marketing, creative, and product teams.

Responsibilities

• Social Media Management
  • Develop and implement a content strategy across Instagram, Pinterest, LinkedIn, TikTok, and other relevant platforms.
  • Plan, schedule, and publish posts in line with product launches, brand campaigns, and key industry events.
  • Write engaging captions and collaborate with creative teams to ensure consistency in tone and style.
  • Respond promptly to comments, messages, and community interactions.
  • Monitor and report on performance metrics, offering recommendations for improvement.
  • Keep informed on emerging social media trends, platform updates, and best practice.
  • Capture and curate visual content during visits to the London workspace.
• Web Content & E-Commerce Management
  • Upload and update products, collections, and imagery via the e-commerce platform (e.g., Shopify).
  • Ensure product descriptions, metadata, and tags are accurate and SEO-friendly.
  • Collaborate with the product and creative teams to keep product photography and descriptions current.
  • Publish blog articles, homepage updates, and campaign landing pages.
  • Conduct regular audits to maintain a consistent and user-friendly website experience.

Candidate Profile

• Proven experience managing social media channels for a brand in the design, lifestyle, or creative sector.
• Strong copywriting skills with an eye for detail and aesthetics.
• Confident using CMS platforms such as Shopify.
• Skilled in design software such as Adobe Photoshop or Canva.
• Organised, proactive, and able to meet multiple deadlines.
• A genuine passion for design, interiors, and brand storytelling.
• Familiarity with scheduling tools (e.g., Later, Hootsuite) and email marketing platforms (e.g., Brevo, BeeFree) is advantageous.
• Basic understanding of SEO and analytics tools (e.g., Google Analytics, Instagram Insights).

What's on Offer

• Competitive salary based on experience.
• Creative input into brand content and digital campaigns.
• A varied, collaborative role working alongside senior decision-makers.
• Opportunity to contribute to campaign planning and product storytelling.