Smartphone Repair Technician & Tech Support Specialist

U Break We Fix IT; Hereford; On-site; GBP 20,000 - 30,000; Full time

Job summary

U Break We Fix IT in Hereford is looking for a skilled technician to diagnose and repair smart gadgets, such as phones and other electronics. The ideal candidate should possess experience in handling software issues and hardware repairs, including replacements of various parts like LCD screens and charging ports.

This role also requires strong customer service skills as you will interact with customers, assist in sales opportunities, and contribute positively to branch performance. A background in radio or consumer electronics is preferred.

Qualifications

• Previous experience in a similar position preferred.

Responsibilities

• Understand how smart gadgets work and repair faults.
• Proficiently operate computers to fix software or system issues.
• Replace and repair phone parts like LCD touchscreen and camera.
• Fix basic motherboard problems with good soldering skills.
• Deliver exceptional customer service and build loyalty.

Skills

Diagnostic skills

Soldering skills

Customer service

Sales skills

Job description

U Break We Fix IT in Hereford is looking for a skilled technician to diagnose and repair smart gadgets, such as phones and other electronics. The ideal candidate should possess experience in handling software issues and hardware repairs, including replacements of various parts like LCD screens and charging ports.

This role also requires strong customer service skills as you will interact with customers, assist in sales opportunities, and contribute positively to branch performance. A background in radio or consumer electronics is preferred.