Smartphone Repair Technician - Fast Fixes & Customer Care

iSmash UK Trading Limited; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Commission

Career development opportunities

Pension

Holiday allowance

Job summary

iSmash UK Trading Limited in Central London is hiring a Mobile Phone Repair Technician to repair smartphones and tablets, perform screen and battery replacements, and diagnose issues while delivering friendly customer service in a fast-paced retail environment.

You should have proven experience repairing Apple, Samsung or Google devices and a strong eye for detail. The role reports to the In-Store Manager and offers £27,109–£27,325 plus commission, with pension and holidays.

Qualifications

• Experience repairing smartphones and tablets, including brands such as Apple, Samsung and Google.
• Strong customer service and confidence speaking with customers.
• High attention to detail when handling devices and small components.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Repair smartphones and tablets, including screen and battery replacements.
• Diagnose and troubleshoot device issues using technical judgement.
• Provide clear repair options and guidance to customers.
• Recommend suitable accessories and protection products.
• Maintain a clean, organised, and safe workspace.
• Follow repair standards and safety guidelines.

Skills

Smartphone repair

Customer service

Attention to detail

Retail environment

Job description

iSmash UK Trading Limited in Central London is hiring a Mobile Phone Repair Technician to repair smartphones and tablets, perform screen and battery replacements, and diagnose issues while delivering friendly customer service in a fast-paced retail environment.

You should have proven experience repairing Apple, Samsung or Google devices and a strong eye for detail. The role reports to the In-Store Manager and offers £27,109–£27,325 plus commission, with pension and holidays.