Smartphone & Tablet Repair Technician | Commission

iSmash; Sheffield; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Career development

Ongoing training

Company pension

21 days holiday + 8 bank holidays

Job summary

iSmash in Sheffield Meadowhall is looking for a Mobile Phone Repair Technician to repair smartphones and tablets and deliver excellent customer service in a fast-paced retail setting.

You will diagnose issues, advise customers on repair options, and maintain a clean, safe workspace while handling devices with care. A passion for mobile tech and experience with popular brands will help you excel.

Qualifications

• Proven experience repairing smartphones and tablets, particularly brands such as Apple, Samsung and Google
• Strong customer service skills with confidence speaking directly to customers
• High attention to detail when handling devices, tools and small components
• A genuine interest in mobile technology, gadgets and repairs
• Ability to work in a fast-paced retail environment

Responsibilities

• You will play a key role in delivering high-quality repairs and excellent customer experiences.
• Repair smartphones and tablets, including screen replacements, battery replacements, camera repairs, charging issues and other common faults
• Diagnose and troubleshoot device issues using your technical judgement
• Provide clear advice and guidance to customers on repair options and solutions
• Recommend suitable accessories and protection products
• Maintain a clean, organised and safe workspace
• Follow repair standards and safety guidelines at all times

Skills

Smartphone repairs

Customer service

Attention to detail

Retail experience

Willingness to learn

Tools

Repair tools

Job description

iSmash in Sheffield Meadowhall is looking for a Mobile Phone Repair Technician to repair smartphones and tablets and deliver excellent customer service in a fast-paced retail setting.

You will diagnose issues, advise customers on repair options, and maintain a clean, safe workspace while handling devices with care. A passion for mobile tech and experience with popular brands will help you excel.