Smart Meter Operations Leader | Data-Driven, High-Impact

Thames Water; Langley; Hybrid; GBP 63,000 - 73,000; Full time

Job summary

A leading water service provider in the UK is seeking a Smart Meter Operability Manager to ensure the optimal performance of smart meter operations. This role involves leading and coaching the operations team, ensuring regulatory commitments are met, and driving continuous improvement. The ideal candidate will have strong experience in smart metering, operational leadership, and data-driven decision-making. The position is hybrid based in Langley, offering a competitive salary and a range of benefits to support employee well-being.

Benefits

Competitive salary

26 days holiday (+ bank holidays)

Car Allowance

Annual Bonus

Private Medical Health Care

Performance-related pay

Health and wellbeing benefits

Qualifications

• Proven track record in managing smart metering operations focused on safety and quality.
• Ability to use data to create actionable plans for improved operability.
• Experience leading performance with multiple suppliers.

Responsibilities

• Lead operations team to maintain smart meter functionality and resolve issues swiftly.
• Own and manage regulatory reporting and commitments.
• Collaborate effectively across departments to enhance billing and compliance.

Skills

Smart metering expertise

Operational leadership

Insight to action

Supplier management

People leadership

Stakeholder influence

Resilience and drive

Job description

A leading water service provider in the UK is seeking a Smart Meter Operability Manager to ensure the optimal performance of smart meter operations. This role involves leading and coaching the operations team, ensuring regulatory commitments are met, and driving continuous improvement. The ideal candidate will have strong experience in smart metering, operational leadership, and data-driven decision-making. The position is hybrid based in Langley, offering a competitive salary and a range of benefits to support employee well-being.