Skin Cancer Support Administrator

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prominent NHS Foundation Trust in Sutton-in-Ashfield is seeking a Skin Cancer Support Administrator. In this vital role, you will provide administrative support to the skin cancer service, ensuring effective management and coordination of patient care. Your responsibilities will include managing records, facilitating communication about patient information, and supporting nursing teams. Ideal candidates will have strong organisational skills, empathy, and relevant qualifications like GCSEs in English and Mathematics. This position offers an opportunity to make a significant impact on patient care within the NHS.

Qualifications

• Understand person-centred care and the health and social care environment.
• Ability to maintain confidentiality and support multidisciplinary team meetings.
• Knowledge of cancer waiting times policies and treatments.

Responsibilities

• Manage administrative tasks and maintain accurate records.
• Provide patient care support under supervision.
• Facilitate effective communication across the trust and primary care.

Skills

Effective listening skills

Negotiation and influencing skills

Excellent communicator

Organisational skills

Ability to deal tactfully with patients

Empathy towards cancer patients

Education

GCSE English Language and Mathematics (Grade A-C) or equivalent

NVQ3 plus additional training to diploma level or equivalent

European Computer Driving Licence or equivalent

Tools

Microsoft Office

Hospital computer systems (e.g. PAS)

Job description

Go back Sherwood Forest Hospitals NHS Foundation Trust

Skin Cancer Support Administrator

The closing date is 21 January 2026

As a Skin Cancer Support Administrator you will play a pivotal role as a member of the Skin Cancer Team, working closely with nursing and medical colleagues to support the administrative aspects of the service. The post holder will provide essential support to the specialist nursing service, ensuring effective clinical management of patients with skin cancer.

Key Responsibilities:

Administrative Support:

• Manage and coordinate administrative tasks to ensure smooth operation of the skin cancer service.
• Maintain accurate records and documentation in line with Trust policies

Patient Care and Support:

• Contribute to aspects of direct care delivery under supervision.
• Assess patient and carer needs and provide general information, help, and support.
• Ensure patients and carers receive holistic, multi‑faced support throughout their care journey.

Communication and Coordination:

• Facilitate effective communication across the Trust, Primary Care, and with statutory and voluntary agencies.
• Ensure timely and accurate sharing of patient information to support coordinated care.

Overall you will support the provision of the highest quality patient care through personal actions and continuous improvement.

Main duties of the job

Please see job description and person specification attached for more information on the role and responsibilities.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically‑led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as "outstanding" for care and our King's Mill Hospital as the only "outstanding" NHS‑run hospital in the East Midlands.

Job responsibilities

Please see job description and person specification attached for more information on the role and responsibilities.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Person Specification

Knowledge Requirements

• Understand person‑centred care
• Understand the health and social care environment
• Effective team player able to work with people at all levels within the trust
• Self motivated but also able to motivate others
• Ability to maintain confidentiality at all times
• Knowledge of multidisciplinary team meetings
• Offers appropriate help and advice with sensitivity
• Seeks ways to improve systems and efficiency
• An understanding of clinical audit and data collection methodology
• Knowledge of cancer waiting times policies and procedures
• Knowledge of the Cancer Pathway Improving Outcomes: A Strategy for Cancer and other national cancer policies
• Personalised information agenda including information prescriptions
• Knowledge of relevant cancer treatments, interventions and terminology

Skills and Effort required

• Possess effective listening skills
• Negotiation and influencing skills
• Ability to deal tactfully with patients and relatives
• Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non‑clinical)
• High degree of concentration
• Ability to prioritise tasks, work to deadlines and manage own time effectively
• Ability to deal with difficult emotional situations
• Ability to show empathy and understand the difficulties faced by people affected by cancer
• Work with those affected by cancer on a regular basis
• Effective organisational skills
• Practical problem solving skills
• Good observation and assessment skills
• European Computer Driving Licence or equivalent
• Effective organisational skills
• Ability to show empathy and understand the difficulties faced by people affected by cancer
• Ability to prioritise own workload

Qualifications/Academic/Craft/Professional

• GCSE English Language and Mathematics (Grade A‑C) or equivalent
• NVQ3 plus additional training to diploma level or equivalent through short courses
• Good understanding of NVQ Level 3 or equivalent experience
• European Computer Driving Licence or equivalent
• NVQ Level 4 or equivalent experience

Experience

• Relevant health or social care experience at Band 3 or equivalent
• Experience of multi professional working
• Experience of coaching/teaching patients carers
• Experience of using Microsoft Office and web‑based systems Hospital computer systems e.g PAS, case note tracking, ORION
• Research experience
• IT Skills

Contractual Requirements

• Flexible approach to work
• Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust