Site Office Manager – Customer Experience & Logistics

Office Angels; Tunbridge Wells; On-site; GBP 35,000; Full time

Job summary

A recruitment agency is seeking an Office Manager in Tunbridge Wells to oversee site operations and manage a small customer service team. The ideal candidate will possess proven office management experience, strong communication skills, and the ability to thrive in a fast-paced environment. This role includes delivering exceptional customer service, managing KPIs, and ensuring smooth operational logistics for courtesy car delivery. Benefits include a competitive salary, quarterly bonuses, and a supportive workplace culture.

Benefits

Quarterly bonus

25 days holiday

Healthshare

Pension

Parking

Qualifications

• Proven experience in an office management role with a small team.
• Strong communication and interpersonal skills.
• Exceptional attention to detail and organisational abilities.

Responsibilities

• Overall management of the site and customer service team.
• Deliver outstanding customer service at all times.
• Coordinate logistics for a fleet of courtesy cars.
• Process payments and issue invoices accurately.
• Manage KPI's effectively.

Skills

Office management

Team management

Customer service

Communication skills

Organisational abilities

Problem-solving

IT software proficiency

Job description

A recruitment agency is seeking an Office Manager in Tunbridge Wells to oversee site operations and manage a small customer service team. The ideal candidate will possess proven office management experience, strong communication skills, and the ability to thrive in a fast-paced environment. This role includes delivering exceptional customer service, managing KPIs, and ensuring smooth operational logistics for courtesy car delivery. Benefits include a competitive salary, quarterly bonuses, and a supportive workplace culture.