SIA-Licensed Retail Security Officer | Calm, Customer-First

Cys Security Ltd; Bosham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Cys Security Ltd is seeking a Security Officer to create a safe, welcoming and secure environment for customers and colleagues in our retail stores. You will stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting people and property.

In this role you will be a visible presence, help customers feel supported, and use store technology such as mobile reporting systems and body-worn cameras to support operations and incident management.

Qualifications

• A valid SIA licence.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.
• Proactive mindset with quick decision-making.
• Genuine passion for customer service and keeping people safe.

Responsibilities

• Operate in a fast-paced retail environment, staying alert and ready to respond.
• Provide welcoming customer service and professional support to customers and colleagues.
• Prevent loss, respond to incidents, and identify risks to protect the store.
• Use store technology, including mobile reporting systems and body-worn cameras.
• Remain calm under pressure and act professionally in all situations.

Skills

SIA licence

Communication skills

Calm under pressure

Decision making

Customer service

Job description

Cys Security Ltd is seeking a Security Officer to create a safe, welcoming and secure environment for customers and colleagues in our retail stores. You will stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting people and property.

In this role you will be a visible presence, help customers feel supported, and use store technology such as mobile reporting systems and body-worn cameras to support operations and incident management.