SIA Licensed Retail Security Officer - Calm & Proactive

Mitie Group plc.; Basildon; On-site; GBP 17,000 - 24,000; Full time

Job summary

Mitie Group plc. is seeking a Retail Security Officer for Basildon to protect customers, staff and assets by following site instructions and applicable laws. You will help maintain contract standards and respond promptly to incidents, keeping notes and reports clear.

This role requires a valid SIA Security Licence and SC Clearance, with driving licence as a nice-to-have. The position emphasizes ongoing training, safety awareness, and professional conduct to support a busy retail environment.

Qualifications

• Required SIA Security Licence and SC Clearance.
• Nice-to-have driving licence or transport.
• Additional course certificates are advantageous.

Responsibilities

• Protect customer property, people and assets by following site procedures.
• Meet or exceed service expectations to maintain the contract.
• Maintain licences and follow safety standards at all times.
• Follow company policies and UK laws in all tasks.
• Keep notes and write clear incident reports when required.
• Participate in ongoing training to develop security skills.
• Make routine check-ins and contact emergency services if needed.
• Stay calm, professional and use good judgement in tough situations.

Skills

Driver's licence

Additional course certs

Education

SIA Security Licence

SC Clearance

Job description

Mitie Group plc. is seeking a Retail Security Officer for Basildon to protect customers, staff and assets by following site instructions and applicable laws. You will help maintain contract standards and respond promptly to incidents, keeping notes and reports clear.

This role requires a valid SIA Security Licence and SC Clearance, with driving licence as a nice-to-have. The position emphasizes ongoing training, safety awareness, and professional conduct to support a busy retail environment.