Shop Supervisor

Webrecruit; Ringwood; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

27 days holiday pro rata

Company pension

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

Healthcare Cash plan

Death in Service

Employee support programme

Résumé du poste

Sue Ryder Ringwood shop is seeking a Shop Supervisor to lead sales, income and performance against targets while inspiring colleagues and volunteers. You will recruit, train and retain a committed volunteer team and ensure high standards of merchandising, housekeeping and health and safety.

The role supports in managing stock and EPOS processes to keep the shop fresh and well presented. Join a charity retailer dedicated to funding specialist palliative and end-of-life care.

Qualifications

• Customer service experience in retail or charity shops.
• Previous supervisory experience in a retail environment.
• Cash handling and till operation experience.
• Basic IT skills (emails, messaging, video calls).
• Good organisational skills and ability to work independently.
• Experience working alone on shifts or lone-working scenarios.

Responsabilités

• Drive sales, income and performance against targets.
• Support and motivate the team to deliver excellent customer service.
• Build community relationships to generate donated stock.
• Recruit, train and retain a committed volunteer team.
• Maintain high standards of merchandising, housekeeping and health and safety.
• Manage stock and EPOS processes to keep shop fresh and well presented.
• Champion the Sue Ryder brand in-store campaigns and fundraising.

Connaissances

Customer Service Experience

Supervisory Experience

Cash Handling

Basic IT skills

Organisational Skills

Lone working

Description du poste

Shop Supervisor

20 Meeting House Precinct
Ringwood
BH24 1EY
7.5 hours per week - Sunday shift
£12.79 per hour

Become a part of our story.

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Ringwood shop

Selling a varied range of clothing, homeware, new goods and other items, our Sue Ryder Ringwood shop is the largest charity shop in the area.

Minimum Essential Criteria

• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria

• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/<

Closing date: 24th November

Interview date: 2nd December

Our commitment to equity, diversity and inclusion

At Sue Ryder, we’re committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.