Shop Supervisor

Sue Ryder; Greatham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company pension scheme

Staff discount

Refer a Friend

Enhanced maternity/paternity pay

Electric Vehicle Scheme

Job summary

Sue Ryder in the United Kingdom is seeking a Shop Supervisor to lead a small team, boost sales and manage volunteers at our store. You will support the manager, motivate staff, and ensure high standards of service, merchandising and stock control.

The role offers a friendly, flexible environment with 1 in 2 weekends, shifts starting 8.45am and finishing by 5.15pm, plus benefits such as pension, staff discounts and holiday entitlement.

Qualifications

• Experience leading teams in a retail environment.
• Ability to recruit, train and retain volunteers.
• Strong customer service and community engagement.

Responsibilities

• Drive sales and performance against targets.
• Support and motivate staff and volunteers to deliver excellent service.
• Build community relationships to generate donated stock.
• Maintain merchandising, housekeeping and health & safety standards.
• Assist with stock control and EPOS processes.

Skills

Leadership

Retail experience

Team motivation

Volunteer management

Tools

EPOS systems

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we\'ve supported people when it matters most - and we\'re looking for a Shop Supervisor to help us continue that work. You\'ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle. We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year\'s Day off. Bring your leadership skills to a role with real purpose. You\'ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.

• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

  We\'re looking for ambitious people who are motivated by making a real difference. If you\'re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you\'ll fit right in., As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

  27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)

• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme