Shop Supervisor

Sue Ryder Care; Liss; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

27 days holiday rising to 33 with pro‑

Company pension scheme

Staff discount with retailers

Refer a Friend scheme - £250

Enhanced maternity, paternity and adp.

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service benefit

Staff discount on new goods online

Learning and development opportunities

Employee support programme

Zusammenfassung

Sue Ryder Care is seeking a Shop Supervisor in Liss to lead a friendly team, drive sales and support daily shop operations on-site. The role focuses on delivering excellent customer service, managing volunteers, and maintaining stock presentation and health & safety standards.

You will work closely with the store manager to meet income targets while fostering community relations and promoting fundraising initiatives. A pro-active, team-oriented approach is essential.

Qualifikationen

• Experience in customer service roles.
• Previous supervisory experience preferred.
• Experience with cash handling or till work.
• Strong organisational skills and ability to manage multiple tasks.

Aufgaben

• Drive sales, income and performance against targets.
• Motivate and support the team to deliver excellent service to customers and donors.
• Build community relationships to generate donated stock of high quality.
• Assist in recruiting, training and retaining volunteers.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Assist in stock management and EPOS processes to keep the shop fresh and well presented.
• Champion the Sue Ryder brand through in-store campaigns and fundraising initiatives.

Kenntnisse

Customer service

Supervisory experience

Cash handling

Organisational skills

Jobbeschreibung

Shop Supervisor

Company: Sue Ryder Care

Salary: from £12.79 an hour

Hours: Part-time

Location: Liss

Working pattern: On-site

Job type: Permanent

Posting date: 3 Nov 2026

Closing date: 17 Nov 2026

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Supervisor to help us continue that work.

You’ll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

You’ll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

The ideal candidate would be…

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team as our Shop Supervisor at our Liss shop

Our friendly cheerful shop, staffed by wonderful and welcoming volunteers, is closely situated to Liss train station with parking nearby.

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme

For more of our employee benefits please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Interview date: 24th November

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

Essential requirements

• Customer Service Experience
• Previous supervisory Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience
• High street retail/leisure/hospitality background
• KPI and target experience
• Charity retail
• Health & Safety knowledge
• Team Player
• Key holder/opening/closing
• Merchandising/Stock rotation

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.