Shop Manager: Lead a Fast, Friendly Team & Great Customer Experience

Greggs; Belfast; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular food retailer in Belfast seeks a Shop Manager to lead a dynamic team and deliver outstanding service across various channels. You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills. This role offers competitive pay, benefits, and opportunities for growth.

Benefits

Competitive pay plus commission

Colleague discount

Free hot drinks during shifts

Paid breaks

Profit sharing

Health and Wellbeing App

Career growth holiday entitlement

Colleague share plans

Pension scheme

Employee assistance helpline

Long service awards

Savings and discounts

Qualifications

• Experience as a Supervisor or Line Manager in a food-on-the-go environment.
• Track record of delivering excellent customer service.
• Supportive of an inclusive culture.

Responsibilities

• Lead the team to deliver results and maintain shop standards.
• Drive performance through recruitment, training, and engagement.
• Ensure cleanliness, stock levels, and a welcoming environment.

Skills

Customer service

Team leadership

Food preparation

Job description

A popular food retailer in Belfast seeks a Shop Manager to lead a dynamic team and deliver outstanding service across various channels. You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills. This role offers competitive pay, benefits, and opportunities for growth.