Shop Lead & Front of House — Museum Retail

North Devon Council; Barnstaple; On-site; GBP 27,000 - 32,000; Part time

Benefits offered by this job

Local Government Pension scheme

Generous annual leave

Job summary

North Devon Council is seeking a Front of House Assistant (Shop Lead) in Barnstaple to manage the museum shop and tea-room operations. The role covers stock selection, buying and sales reporting, and acting as Duty Manager when needed, with responsibility for staff and volunteers.

Applicants should have good customer service and retail experience and be able to demonstrate flexibility and practical skills. Interview date forthcoming.

Qualifications

• Good customer service and retail experience.
• Flexibility and commitment to excellent customer care.
• Demonstrate practical skills and reliability.

Responsibilities

• Oversee shop management, including stock selection, buying and sales reporting.
• Act as Front of House Duty Manager in the absence of the Front of House Manager.
• Manage Front of House staff and volunteers to maximise customer satisfaction.

Skills

Customer service

Retail experience

Stock management

Team leadership

Education

General education

Job description

North Devon Council is seeking a Front of House Assistant (Shop Lead) in Barnstaple to manage the museum shop and tea-room operations. The role covers stock selection, buying and sales reporting, and acting as Duty Manager when needed, with responsibility for staff and volunteers.

Applicants should have good customer service and retail experience and be able to demonstrate flexibility and practical skills. Interview date forthcoming.