Shop Floor Supervisor

JDSports; Yeovil; On-site; GBP 21,000 - 25,000; Full time

Job summary

JDSports in Yeovil is seeking a proactive Supervisor to help run the shop floor and uphold the high service standards customers expect. You’ll support colleagues across shifts, help with daily tasks, and assist Store Management in delivering great results.

The role focuses on team leadership, strong customer service, and maintaining brand presentation. Previous supervisory or team-leader experience in fast-paced retail is preferred, with an eye for detail, product knowledge, and a positive,

Qualifications

• Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.
• Strong communication skills with the ability to guide and support colleagues on the shop floor.
• Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
• Strong interest in retail, solid product and trend awareness, and the ability to promote company values and behaviours.

Responsibilities

• Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
• Support sales performance by monitoring service levels and assisting with product placement.
• Maintain visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.
• Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.

Skills

Supervisory experience

Team leadership

Strong communication

Attention to detail

Job description

JDSports in Yeovil is seeking a proactive Supervisor to help run the shop floor and uphold the high service standards customers expect. You’ll support colleagues across shifts, help with daily tasks, and assist Store Management in delivering great results.

The role focuses on team leadership, strong customer service, and maintaining brand presentation. Previous supervisory or team-leader experience in fast-paced retail is preferred, with an eye for detail, product knowledge, and a positive,