Floor Manager: Lead & Elevate Store Performance

JDSports; Rushden; Presencial; GBP 26.000 - 36.000; Jornada completa

Descripción de la vacante

JD Sports in the United Kingdom is seeking a Floor Manager to lead the shop floor, deliver exceptional service, and support the team across shifts. You will work with the management team to maintain high standards, ensure smooth store operations, and drive sales.

The role requires hands-on leadership, clear communication, and a focus on merchandising, training, and brand standards. If you thrive in a fast-paced retail environment and enjoy developing colleagues, this is a great fit.

Formación

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Responsabilidades

• Deliver outstanding customer service standards, ensuring every customer receives fast, friendly, and professional support.
• Drive commercial performance through effective shop-floor execution, including merchandising, replenishment, and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to company policies and processes.
• Support day-to-day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop-floor environment.

Conocimientos

Leadership

Team development

Customer service

Store operations

Descripción del empleo

JD Sports in the United Kingdom is seeking a Floor Manager to lead the shop floor, deliver exceptional service, and support the team across shifts. You will work with the management team to maintain high standards, ensure smooth store operations, and drive sales.

The role requires hands-on leadership, clear communication, and a focus on merchandising, training, and brand standards. If you thrive in a fast-paced retail environment and enjoy developing colleagues, this is a great fit.