Shop Floor Sales Associate — Customer Focus & Visuals

Naylor's Equestrian Llp; Bolton; Ibrido; GBP 19.000 - 23.000; Tempo pieno

Descrizione del lavoro

Naylor's Equestrian Llp in Bolton is looking for a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and uphold high service and presentation standards.

Work with a supportive team in a fast-paced retail environment, learn new skills, follow company processes and health and safety rules, and contribute to successful store operations.

Competenze

• Adaptive communication style to different people and situations.
• Engages positively with customers and colleagues.
• Good organisational skills and ability to manage tasks.
• Able to work collaboratively with others.
• Willing to learn new skills and follow company processes.

Mansioni

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Conoscenze

Adaptive communication

Customer engagement

Organisation

Teamwork

Learning mindset

Descrizione del lavoro

Naylor's Equestrian Llp in Bolton is looking for a Store Colleague to help deliver outstanding customer experiences on the shop floor. You will greet customers, keep displays sharp, replenish stock, and uphold high service and presentation standards.

Work with a supportive team in a fast-paced retail environment, learn new skills, follow company processes and health and safety rules, and contribute to successful store operations.