Retail Customer Experience Associate

Naylor's Equestrian Llp; Preston; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Naylor's Equestrian Llp in Preston is seeking a Store Colleague to welcome customers, share product knowledge and help maintain high standards on the shop floor. You will contribute to a friendly, efficient shopping environment and support daily store operations.

You will replenish stock, assist on transactions, keep displays sharp, work with colleagues, and follow store policies to ensure outstanding service and smooth store running. This role offers a solid foundation for growth in retail.

Qualifications

• No formal education requirements; willingness to learn.
• Excellent communication and customer service skills.
• Ability to work collaboratively on a busy shop floor.

Responsibilities

• Deliver a welcoming experience for customers and provide product information when needed.
• Identify customer needs and promote suitable products and complementary items.
• Maintain high standards of customer service.

Skills

Customer service

Communication

Teamwork

Organisation

Learning agility

Job description

Naylor's Equestrian Llp in Preston is seeking a Store Colleague to welcome customers, share product knowledge and help maintain high standards on the shop floor. You will contribute to a friendly, efficient shopping environment and support daily store operations.

You will replenish stock, assist on transactions, keep displays sharp, work with colleagues, and follow store policies to ensure outstanding service and smooth store running. This role offers a solid foundation for growth in retail.