Guest Experience & Sales Associate

Naylor's Equestrian Llp; Wood Green; Remote; GBP 18,000 - 21,000; Full time

Job summary

Naylor's Equestrian Llp is seeking a Store Colleague to deliver a welcoming, helpful shopping experience on the shop floor. You will greet customers, advise on products, and keep displays sharp while supporting daily store operations.

The role emphasizes teamwork, adaptability, and a proactive approach to learning company processes and procedures to help drive sales and uphold brand standards.

Qualifications

• Experience in delivering high levels of customer service.
• Ability to work collaboratively in a busy retail environment.
• Strong organisational and multitasking skills.
• Willingness to learn company processes and procedures.

Responsibilities

• Greet customers and provide product information.
• Achieve team sales objectives by identifying needs and recommending products.
• Maintain high standards of service and presentation.
• Replenish stock and ensure products are displayed correctly.
• Process transactions and handle cash.
• Use in-store tech to support customer enquiries.
• Follow health and safety policies.
• Collaborate with colleagues for daily store operations.

Skills

Customer service

Communication

Teamwork

Organisational skills

Adaptability

Attention to detail

Willingness to learn

Job description

Naylor's Equestrian Llp is seeking a Store Colleague to deliver a welcoming, helpful shopping experience on the shop floor. You will greet customers, advise on products, and keep displays sharp while supporting daily store operations.

The role emphasizes teamwork, adaptability, and a proactive approach to learning company processes and procedures to help drive sales and uphold brand standards.