Shop Assistant

Sue Ryder; Widemouth Bay; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

27 days holiday plus bank holidays

Company pension scheme

Staff discount

Refer a Friend £250

Enhanced parental pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Staff discount on online shop

Induction and development programmes

Employee support programme

Job summary

Sue Ryder is seeking a Shop Assistant to support the store team, deliver excellent customer service, and help drive income for our vital services. You will assist with stock, merchandising and EPOS processes while representing the Sue Ryder brand in-store and at fundraising initiatives.

We offer a supportive environment with strong work‑life balance and development opportunities. The role emphasizes helping the community, maintaining safety standards, and contributing to shop targets across a

Qualifications

• Experience in customer-facing retail environments.
• Able to support in driving sales and meet targets.
• Friendly, proactive and community-oriented.

Responsibilities

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Skills

Customer service

Retail experience

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we've supported people when it matters most - and we're looking for a Shop Assistant to help us continue that work. You'll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle. We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off. Bring your customer service skills to a role with real purpose. You'll be responsible for…

• As Shop Assistant you will be using your skills and retail experience to help drive sales, income and performance against targets.
• provide excellent service to customers and donors.
• Help build strong community relationships to generate quality donated stock.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.We're looking for ambitious people who are motivated by making a real difference. If you're keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you'll fit right in., As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme