Shift Supervisor: Lead Team, Elevate Café Service

Starbucks Nuneaton-Market Place; Nuneaton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Tips

Partner discounts

Benefits (eligibility)

Job summary

Starbucks in the United Kingdom seeks a Shift Supervisor to support daily store operations and lead baristas during shifts. You will work closely with store leadership to uphold service standards and maintain an inviting café environment.

The role emphasizes customer service, beverage quality, and team coaching in a fast-paced setting, with opportunities for growth and development within the store network.

Qualifications

• Experience in retail or food-service is preferred.
• Strong leadership and team-motivation abilities.
• Excellent communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with cash handling and till operations.
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Support store operations and assist the Store Manager and Assistant Manager.
• Lead and support colleagues during shifts, ensuring tasks are completed efficiently.
• Open and close the store following standards and procedures.
• Monitor beverage and food preparation for quality and consistency.
• Manage cash handling, till counts, and register accuracy.
• Provide coaching to baristas and foster a collaborative team culture.

Skills

Leadership

Customer Service

Communication

Problem-solving

Multitasking

Cash handling

Tools

POS system

Job description

Starbucks in the United Kingdom seeks a Shift Supervisor to support daily store operations and lead baristas during shifts. You will work closely with store leadership to uphold service standards and maintain an inviting café environment.

The role emphasizes customer service, beverage quality, and team coaching in a fast-paced setting, with opportunities for growth and development within the store network.