Shift Supervisor: Lead Fast-Paced Café with Flexible Shifts

EG Group; Peterborough; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Starbucks discount

EG Cares benefits & rewards platform

Wellbeing service – 24/7 Virtual GP

Job summary

Euro Garages is seeking a Starbucks Shift Supervisor for a leadership role in Peterborough area stores. You will lead daily operations, supervise staff, and ensure high standards of food and beverage preparation while delivering outstanding customer service.

You will partner with the Store Manager to own shifts in absence, motivate the team, and uphold brand standards. The role includes flexible hours, great perks, and opportunities for progression within a global retail network.

Qualifications

• Previous supervisory experience preferred
• Experience in hospitality, retail, or a customer-focused environment
• Strong customer service orientation
• Confidence to lead, motivate, and support a team in a fast-paced environment
• Proactive attitude with the ability to make decisions and take ownership
• Strong communication and organisational skills
• Willingness to learn, develop, and take the next step in your career
• Enthusiasm to make an impact and help drive team success

Responsibilities

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting their training and development
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records
• Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained throughout the store
• Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time
• Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order

Skills

Leadership

Customer Service

Job description

Euro Garages is seeking a Starbucks Shift Supervisor for a leadership role in Peterborough area stores. You will lead daily operations, supervise staff, and ensure high standards of food and beverage preparation while delivering outstanding customer service.

You will partner with the Store Manager to own shifts in absence, motivate the team, and uphold brand standards. The role includes flexible hours, great perks, and opportunities for progression within a global retail network.