Lead Coffee Bar Shift Supervisor (Flexible Shifts)

EG Group; Peterhead; Vor Ort; GBP 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

EG Cares Benefits & Rewards Platform –

30% Starbucks discount on food, drinks

Quarterly Bonus Incentive

Zusammenfassung

EG Group in the United Kingdom seeks a Starbucks Shift Supervisor to lead daily store operations, manage a team, and ensure high standards of product quality and guest service. You will assist the Store Manager, oversee shifts, and motivate colleagues to deliver exceptional results.

The role focuses on maintaining brand standards, coordinating beverage and food preparation, and ensuring a safe, welcoming shopping experience for customers in a fast-paced retail setting.

Qualifikationen

• Supervisory experience in hospitality, retail or fast-paced environments.
• Strong customer service orientation and experience.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate and train teams.
• Capability to make quick decisions and take ownership of shifts.
• Good organizational skills and attention to detail.
• Wamiliarity with standard operating procedures and brand standards.

Aufgaben

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues.
• Create exceptional customer experiences by delivering outstanding service and helping customers discover products they’ll love.
• Support smooth store operations by assisting with stock control, ordering, banking and administration while maintaining records.
• Champion quality and safety by upholding food safety, health and safety standards, and cleanliness.
• Keep the store looking its best by maintaining a welcoming, vibrant environment for customers and staff.
• Lead by example, especially during busy periods, ensuring smooth operations.
• Craft great products by preparing beverages and food to brand standards with consistency.

Kenntnisse

Leadership

Supervisory experience

Customer service

Communication

Organization

Decision-making

Team motivation

Jobbeschreibung

EG Group in the United Kingdom seeks a Starbucks Shift Supervisor to lead daily store operations, manage a team, and ensure high standards of product quality and guest service. You will assist the Store Manager, oversee shifts, and motivate colleagues to deliver exceptional results.

The role focuses on maintaining brand standards, coordinating beverage and food preparation, and ensuring a safe, welcoming shopping experience for customers in a fast-paced retail setting.