Shift Supervisor: Lead Fast-Paced Retail & Service

EG Group; Alwalton; Remote; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Free beverage on every shift

24/7 Virtual GP & Wellbeing Service

Employee Assistance Programme

Recognition rewards and work anniversa

Career progression opportunities and e

Job summary

EG Group in Alwalton (PE7 3UG) is seeking a Starbucks Shift Supervisor to lead daily operations, ensure product quality, and deliver outstanding customer service. You’ll work alongside the Store Manager, supervise the team, and take ownership of shifts when needed.

The role offers flexible shifts, consistent hours, and perks including free beverages, wellbeing services, and career progression.

Qualifications

• Supervisory experience preferred.
• Experience in hospitality, retail, or customer-focused environment.
• Ability to lead, motivate and support a team in a fast-paced environment.
• Strong communication and organisational skills.

Responsibilities

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting training and development.
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
• Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained throughout the store.
• Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time.
• Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.

Skills

Leadership

Customer service

Team motivation

Job description

EG Group in Alwalton (PE7 3UG) is seeking a Starbucks Shift Supervisor to lead daily operations, ensure product quality, and deliver outstanding customer service. You’ll work alongside the Store Manager, supervise the team, and take ownership of shifts when needed.

The role offers flexible shifts, consistent hours, and perks including free beverages, wellbeing services, and career progression.