Shift Supervisor: Lead a Fast, Customer-First Team

Greggs; Stretford; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Staff discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing of 10%

Health & Wellbeing App with remote GP

Job summary

Greggs is seeking a dependable Shift Manager to lead the shop when the Manager isn’t on duty. You’ll motivate the team, ensure customer satisfaction across in-store and online orders, and oversee opening/closing tasks, stock, and cleanliness.

You’ll model fast, friendly service and hands-on product preparation, including sandwiches and oven management. Join a team that rewards effort with weekly pay, staff discounts, and wellbeing benefits, plus profit-sharing opportunities.

Qualifications

• Experience supervising a team in a customer-focused environment.
• Strong leadership and reliability.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high shop standards.
• Lead by example and serve customers quickly and politely.
• Prepare products (e.g., sandwiches) and manage ovens.
• Keep displays stocked with a wide range of products.
• Ensure the shop is clean, tidy and presentable at all times.

Skills

Team leadership

Customer service

People motivation

Job description

Greggs is seeking a dependable Shift Manager to lead the shop when the Manager isn’t on duty. You’ll motivate the team, ensure customer satisfaction across in-store and online orders, and oversee opening/closing tasks, stock, and cleanliness.

You’ll model fast, friendly service and hands-on product preparation, including sandwiches and oven management. Join a team that rewards effort with weekly pay, staff discounts, and wellbeing benefits, plus profit-sharing opportunities.