Shift Manager — Lead a fast, customer-obsessed team

Greggs plc; Reigate and Banstead; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Colleague discount 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Job summary

Greggs plc is seeking a Shift Manager to lead a busy shop and protect the customer-first culture. You’ll supervise the team, serve customers quickly and with a smile, and ensure every shift runs smoothly from opening to close.

You’ll manage product preparation, keep displays stocked, and maintain a clean, welcoming environment. This role offers weekly pay, staff discounts, free hot drinks, and generous holiday entitlement as you grow with us.

Qualifications

• Experience supervising a team in a customer-focused environment.
• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve our customers in a fast and friendly manner.
• Prepare our much-loved products, including making sandwiches and managing the ovens.
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
• Keep the shop looking clean, tidy and presentable.

Skills

Leadership

Customer service

Team motivation

Job description

Greggs plc is seeking a Shift Manager to lead a busy shop and protect the customer-first culture. You’ll supervise the team, serve customers quickly and with a smile, and ensure every shift runs smoothly from opening to close.

You’ll manage product preparation, keep displays stocked, and maintain a clean, welcoming environment. This role offers weekly pay, staff discounts, free hot drinks, and generous holiday entitlement as you grow with us.